Privacy Policy

Effective Date: Jan 2, 2026

Welcome to Lyons Custom Exhaust & Automotive Repair (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide through our website, services, and communications.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Vehicle information

Appointment details

Billing or payment information (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Website usage data

Cookies and analytics data

2. How We Use Your Information

We use your information to:

Schedule appointments

Provide automotive repair services

Respond to inquiries

Send service updates and reminders

Improve our website and customer experience

Process payments

Send SMS or email communications (with consent)

3. SMS Communications (Twilio Compliance)

By providing your phone number, you consent to receive SMS messages from Lyons Custom Exhaust & Automotive Repair regarding:

Appointment confirmations

Service updates

Repair notifications

Customer support communications

Promotional offers (if opted in)

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

We do not sell or share SMS consent information with third parties for marketing purposes.

4. Sharing of Information

We may share your information with:

Service providers who help operate our business

Payment processors

Communication providers such as Twilio

Legal authorities when required by law

We do not sell your personal information.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.

6. Cookies and Tracking

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

You may disable cookies through your browser settings.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information

Request corrections

Request deletion of your data

Withdraw consent to communications

To make a request, contact us using the information below.

9. Contact Information

If you have questions about this Privacy Policy, contact us:

Lyons Custom Exhaust & Automotive Repair
555 Main St E, Milton, ON L9T 3J2
Phone: 365-358-1911
Email: [email protected]